Privacy Policy and Terms & Conditions

Achilles Fitness Institute, LLC

Effective Date: June 4, 2026
 

Privacy Policy

This Privacy Policy describes how Achilles Fitness Institute, LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at www.achillesfitnessinstitute.com, contact us, or use our services.

By using our website or services, you agree to the terms described in this Privacy Policy.
 

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, date of birth, address, phone number, and email address.

Health and Service Information: Information related to your physical condition, fitness goals, injury history, and participation in our programs, including 1-on-1 Physical Therapy, Semi-Private Fitness Training, and Youth Athlete Development.

Communication Data: Records of your inquiries, appointment requests, and any correspondence with our team.

Technical Data: IP address, browser type, device information, and website usage data collected through cookies and tracking technologies.

Payment Information: Billing details processed through secure third-party payment processors. We do not store full payment card numbers on our systems.
 

How Information Is Used

We use the information we collect to:

• Schedule and coordinate appointments and services

• Communicate with you regarding your care, programs, and account

• Process payments and respond to billing inquiries

• Improve our website and service offerings

• Comply with applicable legal and regulatory obligations

• Respond to your questions and support requests

We do not use your personal information for marketing or promotional purposes without your separate, explicit consent.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.

• Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.

• Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.
 

Text Messaging & Mobile Data Compliance

SMS Program Description

Achilles Fitness Institute, LLC uses text messaging for care coordination purposes only. This includes appointment reminders and administrative and billing-related communications. We do not send marketing or promotional text messages.

Opt-In

By submitting your contact information and checking the SMS consent checkbox on our website, you consent to receive text messages from Achilles Fitness Institute, LLC for the purposes described above. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

Reply STOP to opt out. Reply HELP for help. You may also contact us directly at (208) 550-3775 or getfit@afigym.com to be removed from text communications.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details.

Carrier Disclaimer

Achilles Fitness Institute, LLC is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our SMS program is intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.

Links to Privacy Policy

For more information about how we handle your personal information, please review our full Privacy Policy at www.achillesfitnessinstitute.com/privacy-policy.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
 

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We do not share mobile information, including SMS opt-in data or consent records, with third parties for marketing purposes.

We may share your information only in the following limited circumstances:

• Service Providers: Third-party vendors who assist in operating our business, such as scheduling software, payment processors, and practice management systems, under confidentiality agreements that prohibit them from using your information for any other purpose.

• Legal Compliance: When required by law, court order, or other applicable legal obligation.

• Safety: When disclosure is necessary to protect the health or safety of any individual.

All data sharing practices comply with applicable healthcare laws and regulations.
 

Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to applicable legal requirements

• Withdraw consent for SMS communications at any time by replying STOP or contacting us directly

• Request information about how your data is used and shared

To exercise any of these rights, please contact us at getfit@afigym.com or (208) 550-3775.
 

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we work to maintain the security of your information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at getfit@afigym.com.
 

Terms & Conditions of Use

These Terms & Conditions ("Terms") govern your use of the Achilles Fitness Institute, LLC website located at www.achillesfitnessinstitute.com and the services we offer. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.
 

Use Restrictions

You agree not to:

• Use our website or services for any unlawful purpose

• Attempt to gain unauthorized access to any part of our systems or networks

• Transmit any harmful, offensive, or disruptive content through our website

• Copy, reproduce, or distribute any content from our website without prior written permission

• Interfere with the proper functioning of the website
   

Intellectual Property

All content on the Achilles Fitness Institute, LLC website, including text, graphics, logos, images, and program materials, is the property of Achilles Fitness Institute, LLC and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any of our content without express written permission.
 

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. Achilles Fitness Institute, LLC does not endorse, control, or assume responsibility for the content, privacy practices, or accuracy of any third-party websites. Your use of third-party websites is at your own risk.
 

Termination

We reserve the right to terminate or restrict your access to our website or services at any time, without notice, for any reason, including violation of these Terms.
 

Governing Law

These Terms and our Privacy Policy are governed by the laws of the State of Idaho, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the appropriate courts located in the State of Idaho.
 

Changes to Terms

We reserve the right to update or modify this Privacy Policy and these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.
 

Contact Information

For questions, concerns, or requests related to this Privacy Policy or Terms & Conditions, please contact us:

Achilles Fitness Institute, LLC 125 N Stierman Way Ste B Eagle, ID 83616

Phone: (208) 550-3775
Email: getfit@afigym.com
Website: www.achillesfitnessinstitute.com

Business Hours:
Monday: 8:15 AM – 6:30PM MST
Tuesday: 8:15 AM – 6:30 PM MST
Thursday: 7:00 AM – 6:30 PM MST
Friday: 7:00 AM – 6:30 PM MST